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Profil ID: C782RJ4FMQ

Wohnort des Spezialisten: Deutschland, 10625


Senior Consultant Oracle Siebel CRM 8.0, Project manager


Mitarbeiterprofil


Qualification
1989Advance technical college entrance qualification
1989 – 1996Study: Informatics with focus Telecommunication (with Certificate)
Since 1996Microsoft Certified System Engineer,
Microsoft Certified Instructor,
Certified Lotus Professional,
Siebel CRM
Siebel Analytics
Oracle RTD
ETL Informatica
Instructor for jobs that requires training

Professional Experience
1995 – 1999
Owner Manager
2000 – 2000
Manager
2001 – 2001
Manager
2001 – 2005Freelancer
2005 – 2008
Senior Consultant
08/2008 – 09/2008
Senior Consultant
Since 10/2008
Manager

Industries
Finance | IT Service | Engineering | Airline | Energy | Chemical | Telecommunication



Skills
Hardwarediv. PC-Platform und Server Platform
OSWinXP, Win2003, UNIX, LINUX
SoftwareSiebel 99, Siebel 6, Siebel 7, Siebel 8, Siebel Analytics, Informatica, Oracle DB, RTD and BI, SAP, Exchange, Office
ToolsProject management, Requirements Mapping, Applications design, Test organization, Change Request Mgt.,Communications, Moderation, Workshops

Projects
Since 10/2008Senior Consultant Oracle Siebel CRM 8.0 for Pharmacy Customer
Concept and Planing from Siebel CRM 8.0 Management Server. Construction of Development and Testing System, for Production environment.
08/2008 – 10/2008Senior Consultant Oracle Siebel CRM 8.0/8.1, Oracle BI EE, Informatica and Oracle RTD
05/2008 – 07/2008Business Analyst Oracle CRM 8.0/8.1 for Telco Customer
Concept and Planing Product Management and Siebel Basic configuration
02/2008 – 04/2008Operating Project Siebel 8.0 for Finance Customer
11/2007 – 01/2008In house Oracle BI 7.9 Project
09/2007 – 10/2007Task force Performance Tuning Siebel Analytics, ETL and Siebel CRM for Pharmacy Customer
04/2007 – 08/2007Planning and Execution of Migrations- and Development projects of Analytics CRM (Oracle BI EE 10g) and ETL (Informatica) for Finance Costumer
01/2005 – 03/2007Team managing and operating Siebel 7.8 System
Analyzing and creating of Problem reports for the Development Team
Working with Oracle Technical Support Team
Conception of Technical Documents for the Operating Team) for Finance Costumer
01/2001 – 12/2004Implementation of Siebel (6.x, 7.x)
Implementation of EAI Mercator and TIBCO Implementation of CTI for Siemens (Aspect Telephony)
Managing 2. Level Support Team (5 Employee) ISU, IXOS, CTI Siemens Aspect, EAI, SAP ISU, Siebel99.5 und 2000 for for Energy Costumer
01/2000 – 12/2000Project manager for Windows NT 4.0 and Exchange at Professional Solution GmbH
01/1998 – 12/19992. Level Support at Deutsche Telekom
01/1996 – 12/1999Instructor and 2. Level Support for Windows NT 4.0 and Exchange at Memorex Telex GmbH
01/1995 – 12/1996Instructor and 2. Level Support for SAP R/3, Windows NT 4.0 and MS Office at Deutsche Goodyear, Germany

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